To shop on Akcelos you need a customer account.
To create your customer account, click “Login” at the top right of the screen and select "Customer".
If you already have a customer account, enter the email address and password you chose during your registration. You can now make and review your orders and purchase history. If this is your first visit to Akcelos, click “Login” at the top right of the screen.
You will be asked to fill in the necessary information to create your account. Once the information is entered, you will be ready to start shopping on the first nationwide social economy transactional website!
There are four ways to find exactly what you need on Akcelos.
When you click “advanced search,” you can specify the four following criteria:
You can shop once you have created your customer account.
For instance, if you want to order a meal for your team meeting, you will find it in the “Food” section. The different product categories offered on Akcelos can be accessed either through the headings at the top of the screen, or, for new listings, through the slideshow.
Once you have made your selection, you will be directed to your shopping cart. You will then have the option to continue shopping or finalize your order. Enter the quantity needed and continue.
When you’re ready to submit your order, you will be asked to enter a billing address and specify your shipping address.
Then you must specify how you want to retrieve your merchandise. You can have your merchandise delivered or pick it up on the premises. The merchant’s contact details appear when you click their name.
Before you finalize your purchase, a summary of your billing information will appear. Please note, this is your last chance to modify your order. When you click “Order,” you will be transferred to the Monetico online payment service to complete your purchase.
If you chose to have your order shipped to you, you will receive an email confirmation that your order has been processed by the merchant. A second email will be sent when your parcel has been shipped and it will include a tracking number along with the carrier’s name.
When you log in, you access your account. Here, you can modify your personal information and access “Order tracking” using the drop-down menu.
Click “Order tracking” for the list of your current and completed orders. Click “Completed orders” to review the summary of your last purchase(s) and print your invoice. If you have not received a shipping confirmation email, you will find your order under “Current orders.”
By clicking on the "View" button of the Order tracking page, you will be taken to the summary of your purchase. You will find on this page, among others;
You can then click on the "View invoice" button to view the invoice sent to you at the time of purchase;
On this invoice, you will essentially find the same information as those presented in the "Order details" page. Among the new information you will find is the merchant tax number, for example (note that on the previous screenshot, the merchant did not have tax numbers) ;